消费者服务条款

Welcome!

Last updated: March 31, 2026

1. Introduction and Scope

These Consumer Terms of Service ("Terms of Service" or "Terms") are a legal agreement between us ( "us", "our", "we", or "Stripe") and you (referred to as "you" or "your"), the individual who uses one or more of the products and services we offer for your personal use under these Terms (each service offered to you, a "Consumer Service"). The following Terms are a legally binding agreement between you and us, and it describes the terms and conditions applicable to your use of our Consumer Services. By using our Consumer Services, you agree to be bound by these Terms, and any new features or tools that are added will also be subject to these Terms. The Stripe entity with which you are entering into these Terms depends on your location and the specific Consumer Service used and can be found here.

These general Terms apply to all of our Consumer Services that reference these Terms. Businesses that use the Consumer Services described in these Terms are subject to these Terms even if used for business purposes and the business using the Consumer Service is referred to as "you" or "your." Businesses that use Stripe products and services offered under the Stripe Services Agreement are referred to as "Business Users."

2. Additional Terms That Apply to You

The following additional policies and terms also apply when you access or use the Consumer Services, all of which are incorporated by reference into these Terms:

  • Arbitration Agreement. IF YOU ARE LOCATED IN THE UNITED STATES, YOU AGREE TO OUR ARBITRATION AGREEMENT, WHICH REQUIRES YOU TO RESOLVE DISPUTES BETWEEN YOU AND STRIPE ON AN INDIVIDUAL BASIS THROUGH ARBITRATION, PROHIBITS YOU FROM MAINTAINING OR PARTICIPATING IN A CLASS ACTION LAWSUIT, WAIVES YOUR RIGHT TO A JURY TRIAL, AND LIMITS THE TIME IN WHICH A CLAIM MAY BE BROUGHT.

  • Link E-Sign Disclosure. You agree to the Link E-Sign Disclosure. It provides that we will communicate with you electronically. Your electronic agreement has the same effect as if you sign in ink, and you agree to receive notices through our Consumer Services.

  • Privacy Policy. You acknowledge the Privacy Policy. Stripe and the Business User are independent controllers of personal data collected in conjunction with the Consumer Services and will independently and separately determine the purposes and means of its processing of personal data. We may transfer your personal data to countries other than your own country, including the United States. Please read the Privacy Policy carefully to understand how your information is collected, used, and shared in connection with these Consumer Services. Learn more by reviewing Link's Privacy Center.

  • Product-Specific Terms. A Consumer Service may have specific terms that apply when you use that particular Consumer Service. These product-specific Terms are listed in the left-hand menu.

  • Acceptable Use Policy. Your use of a Consumer Service is subject to Stripe's Acceptable Use Policy.

We may revise these Terms from time to time. We will use reasonable efforts to notify you of material changes to these Terms in advance of their effectiveness, including by posting notice on the applicable Consumer Services or providing notice via an email address associated with you. The revised Terms will be effective on the date stated in the revised Terms. By using a Consumer Service after any revisions become effective, you agree to those changes. If you do not agree with any changes to these Terms, you must stop using the Consumer Services.

3. Eligibility

You may only enter into these Terms if you are over the age of majority and able to enter into a legally binding contract in the country in which you reside.

You must not use the Consumer Services if you have previously been terminated or suspended from using any of our services, including any Consumer Service. You may not enter into the Terms or use any Consumer Service if you are the target of government sanctions, such as those applied by the U.S. Department of the Treasury Office of Foreign Assets Control, or any other national government.

You must be eligible for the particular Consumer Services to the extent they are available in your country. If we present an incorrect country for you or you move countries, then you must correct the country in your account or contact support before using the Consumer Services again.

4. Stripe's Role

Stripe offers and provides you with the Consumer Services described in these Terms. You, and not Stripe, are responsible for the purchases you make using the Consumer Services. The Business User, and not Stripe, is responsible for the goods or services that you may purchase from them using the Consumer Services, including but not limited to quality of goods, returns, accuracy, refunds (except as stated in the Sold Through Link Terms), fraud, advertising, protection of intellectual property rights, liability relating to the Business User's products or services, or non-compliance with applicable law. If you purchased digital goods or digital services from a Business user that is stated as "Sold through Link" (each purchase, an "Order"), then Stripe may have additional responsibilities to you as described in the "Sold Through Link Terms".

Your access to and use of the Consumer Services does not change your relationship with the Business User, third party services or platforms or with your bank or credit or debit card company.

Except as provided otherwise in these Terms, Stripe will not intervene in any dispute between you and a Business User for any transactions using the Consumer Services. If you find yourself in a dispute with a Business User or a third party, we encourage you to contact the other party and try to resolve the dispute. If you choose to contact Stripe's support team regarding a Business User, you acknowledge that we may, but are not required to, forward information about your issue, such as your email address and a summary of your issue to the Business User with a request that they contact you directly to resolve your concern. Except as provided otherwise in these Terms, Stripe will not make judgments regarding factual disputes or legal issues or claims between you and the Business User, and Stripe has no obligation to resolve any disputes.

5. Identification and Prevention of Fraud

You agree that:

  • Information you provide about yourself and your use of the Consumer Services must be complete and accurate as of the time provided, and you must keep this information up-to-date.

  • To the extent law allows, we and our service providers may verify your identity, except as otherwise provided in product-specific terms.

  • You must notify us immediately if you become aware of any unauthorized use or access to your account. You are responsible for any actions taken through the use of your credentials, except for actions taken after you have told us that your account or credentials have been compromised.

6. Communications via Text, Push Notification, Email, and Phone

To the extent allowable under law, by providing us with a phone number, you consent to receiving text (SMS) messages, push notifications, and phone calls from us. Such communications may include, but are not limited to, requests for authentication, receipts, reminders, notifications regarding updates to your account or account support, requests for product feedback, and marketing or promotional communications. You acknowledge that you are not required to consent to receive promotional texts or calls as a condition of using any Consumer Service. Call and text message communications may be generated by automatic telephone dialing systems. Standard message and data rates your cell phone carrier applies may apply to the text messages we send you.

You may opt-out of receiving promotional email communications we send to you by following the unsubscribe options on such emails or by managing your communications preferences in the app. You may opt-out of text messages from Stripe by replying STOP or by following instructions that you receive in the text message. You may opt-out of phone calls by notifying the caller or by contacting support. You acknowledge that opting out of receiving communications may impact your use of Consumer Services.

7. Our Intellectual Property Rights

We reserve all rights not expressly granted to you in these Terms. The Consumer Services are protected by trademark, copyright, patent and other laws of the United States and other countries. We own all rights, title, interest in and to the Consumer Services and all copies of the Consumer Services, and all Intellectual Property Rights in them. Your use of the Consumer Services is subject to these Terms, and these Terms do not grant you any rights to our Intellectual Property Rights or the Intellectual Property Rights of our licensors, licensees, or partners.

For the purposes of these Terms, "Intellectual Property Rights" means all patent rights, copyright rights, mask work rights, moral rights, rights of publicity, trademark, trade dress and service mark rights, goodwill, trade secret rights, and other intellectual property rights that may exist now or come into existence in the future, and all of their applications, registrations, renewals and extensions, under the laws of any state, country, territory or other jurisdiction.

8. Feedback

You may choose to submit feedback, ideas and suggestions about the Consumer Services, but it is never required. You may provide us with feedback on the Consumer Services by contacting support. You agree that we may use, integrate, and share all feedback, ideas, and suggestions you submit for any purpose and without compensation or obligation to you. You assign to us all rights, title and interest to any feedback, ideas and suggestions, including the right to use, modify and integrate them in any manner.

9. Termination

Termination by Us: We may terminate these Terms (or any part), and we may limit, suspend, change, or remove your access to any or all Consumer Services, including any feature or aspect of the Consumer Services, at any time for any reason. If commercially reasonable, we will take reasonable steps to notify you before taking any action that restricts your access to the Consumer Services. If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms, we may terminate these Terms at any time without notice to you and accordingly we may terminate your access to the Consumer Services.

Termination by You: Subject to any product-specific Terms below, you may terminate any Consumer Service at any time and for any reason by terminating the Consumer Service or closing or deleting your account as described below in the Link Account Terms. Termination will be effective on the date that your account is closed.

Effect of Termination. Upon termination, you will not have any further use of or access to the Consumer Services. Subject to applicable law, you will also not have any use of or access to any information you submitted through the Consumer Services, and all rights granted under these Terms will end. Termination does not relieve you of your obligations to pay amounts owed to Stripe, Business Users, or any other obligation contracted prior to termination. Termination does not revoke any third-party payment authorizations. The following provisions will survive even after these Terms terminate: Arbitration Agreement, Our Intellectual Property, Feedback, Disclaimer of Warranties, Limitation of Liability, Governing Law, Assignment and Third Party Beneficiaries, and Miscellaneous Terms.

10. Disclaimer of Warranties

You release Stripe from any claims, demands, and damages arising out of disputes relating to your use of the Consumer Services or your placement of an Order, including those disputes with other Business Users or parties.

We, our affiliates, and our respective agents, and contractors (together, the "Disclaiming Entities") make no warranties with respect to the products, services or information provided by Business Users to you. You agree, with respect to any claim regarding the products, service or information provided by Business Users to you, that the Disclaiming Entities are not responsible or liable for, and you release the Disclaiming Entities from all claims, demands and damages, including but not limited to: (a) product liability claims related to Business User products; (b) claims that the offer or sale of Business User products or services fails to conform to any applicable legal or regulatory requirement; (c) claims about Business Users' products, services, or practices arising under consumer protection or similar legislation; (d) claims based on any inaccurate, incomplete or out of date information offered by a Business User; (e) claims of infringement of intellectual property rights by the Business User; or (f) claims about any third party platform where you may interact with or purchase from. Your recourse for claims related to the products or services that you purchase from a Business User is against the Business User and not the Disclaiming Entities.

Subject to statutory consumer guarantees, which will apply irrespective of this disclaimer, the Consumer Services are provided "as-is" and without any representation or warranty, whether express or implied. The Disclaiming Entities and Business Users make no representation or warranty of any kind whatsoever (other than those implied by statute) with respect to the Consumer Services or the content, materials, information and functions we make accessible, and specifically disclaim all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement. We do not promise that the Consumer Services will be uninterrupted, error-free, free from cyber attacks, or secure.

The Disclaiming Entities do not control or make any warranties regarding the products or services others or Business Users provide in connection with your Orders or the Consumer Services. In other words, we do not have control over the businesses from which you're purchasing when using the Consumer Services, and we do not promise or imply that the products or services you buy using the Consumer Services will work as promised or be safe to use.

Some laws limit or prohibit disclaiming the warranties referred to in the previous paragraphs, or impose obligations on us that we can't eliminate with these Terms. In those cases, this section (Disclaimer of Warranties) does not restrict, exclude or modify any consumer rights under any applicable law.

11. Limitation of Liability

The Disclaiming Entities and Business Users will not be liable to you for any failure to perform our obligation under these Terms due to a Force Majeure Event. A "Force Majeure Event" is any event beyond the control of the Disclaiming Entities that significantly impacts Stripe's ability to perform its obligations under these Terms, including a strike or other labor dispute; labor shortage, stoppage or slowdown; supply chain disruption; embargo or blockade; telecommunication breakdown; cyber blackout; power outage or shortage; inadequate transportation service; inability or delay in obtaining adequate supplies; weather; earthquake; fire; flood; act of God; riot; civil disorder; civil or government calamity; epidemic; pandemic; state or national health crisis; war; invasion; hostility (whether war is declared or not); terrorism threat or act; Law; or act of a Governmental Authority.

Subject to applicable consumer laws in your country, which will apply irrespective of this limitation of liability, the Disclaiming Entities will not be liable to you for any failure to perform our obligations under these Terms where performance of that obligation would have put us in violation of applicable law.

The Disclaiming Entities will not be liable to you in any circumstances for:

(a) Loss of business, loss of goodwill, loss of opportunity, or loss of profit; or

(b) Any loss that we could not have reasonably anticipated.

Subject to the specific product Terms below and applicable consumer laws in your country, in no event will a Disclaiming Entity's liability arising out of or in connection with these Terms exceed the greater of $200 USD or, if applicable, the amount you paid for the Order on which your claim is based.

You and we agree that the other has relied on the disclaimer of warranties and limitation of liability stated above in entering into these Terms, the limitation and disclaimer are essential to the agreement between you and us under these Terms, and they will apply to the fullest extent allowed by law.

Some laws restrict our ability to disclaim or limit our liability. In those cases, this section does not restrict, exclude or modify any consumer rights under any applicable law.

12. Governing Law

If you reside in the United States, California law will govern any claim or dispute between you and us that arises out of these Terms, regardless of conflict of law principles.

If you reside outside of the United States, your governing law is specified here.

13. Assignment and Third-Party Beneficiaries

You must not assign your rights or obligations under these Terms to anyone without our prior written consent. We may delegate performing our obligations, and we may assign our rights and novate our obligations under these Terms to Stripe affiliates, at any time for any reason by providing notice to you.

14. Miscellaneous Terms

These Terms, together with the Arbitration Agreement (if applicable), E-Sign Agreement, the Acceptable Use Policy, and the product-specific Terms below are the only agreement between you and us regarding the Consumer Services. In the event of an irreconcilable conflict or inconsistency between a provision in these Terms and any product-specific Terms below, the provision in the product-specific Terms will govern. These Terms do not create any partnership, joint venture, or other agency relationship between you and us. If we do not immediately exercise a right we have under these Terms, we do not waive that right. We retain our ability and right to enforce any part of these Terms at a later time. If any part of these Terms is found unenforceable, that part will be ignored, and all of the remaining terms will remain in effect.

15. Terms Applicable to Artificial Intelligence Commerce Platform Purchases

When you use Link to purchase goods or services from a Business User selling on an Artificial Intelligence (AI) commerce platform, you authorize your credit card, debit card, or other payment method on file with Link or the AI commerce platform to be charged for the purchase of those goods or services from the Business User.

You agree that Stripe, the AI commerce platform, or the Business User will obtain an authorization to cover the cost of the goods or services you have purchased from the Business User and that you will be charged for the goods or services purchased by you and any applicable taxes and/or fees.

The Business User, not Stripe or the AI commerce platform, is the seller of the goods or services to you. You agree that your purchase is being made from the Business User, that the Business User is the merchant of record, and that title to any goods passes to you when the goods are purchased from the applicable Business User. If you have an issue with your purchase or related delivery, you must contact the Business User from which your goods or services were purchased to resolve the issue. You agree that any returns or refunds for goods or services purchased using Link services are subject to the Business User's refund and return policies, which vary by Business User.

16. Contact

If you have a question about the Consumer Services or how these Terms apply to you, please contact support.

Financial Connections Terms

We provide a Consumer Service that allows you to connect your financial accounts to easily share your financial account data with Stripe and our affiliates (and to the extent identified, our Business User with which you are interacting), so that you can receive better product experiences. These Financial Connections Terms, along with the Consumer Terms of Service, apply when you use this Consumer Service.

When you interact with a Business User that has enabled this Consumer Service, we will ask you to connect one or more of your financial accounts. If you agree to connect your financial accounts with us, Stripe will collect data from those financial accounts (associated with the login information you provide) for account selection and as reasonably necessary to provide this Consumer Service. We will only provide the Business User with the data categories (and related insights) requested by the Business User for the specific accounts you choose to share with the Business User.

Your financial account data is either provided directly by your financial institution, or collected by us or our third party partners by collecting, storing and using your login information (such as your username and password). We refer to these financial institutions and partners as "Data Sources." Finicity Corporation is one of our Data Sources, and their terms are available here and incorporated into these Financial Connections Terms by this reference. Where our Data Sources enable us to control the specific accounts to which Stripe accesses data, Stripe will not collect data except from the specific accounts you select.

When you agree to connect your financial account using this Consumer Service, you consent to the collection, use, and retention of your financial account data (including personal data) for that financial account. Once connected to your financial account(s), we and our Data Sources will regularly collect, use, and store the following types of data from your financial accounts:

  • Account owner information, including contact information (such as your name and address);

  • Account balances, including current and pending balances;

  • Account details, including your account type and bank, and account numbers and related identifiers (e.g., routing numbers);

  • Account transactions, including balance, transaction date, payee, location, transaction, description, and amount.

Among other things, we may use your data to:

  • Verify your financial account;

  • Facilitate the processing of your requested payments;

  • Mitigate fraud, financial loss, or other harm to you, our Business Users, and us;

  • Assess your eligibility for and offer you our other products or services;

  • Analyze, develop, and update this Consumer Service and our other products and services;

  • Provide you customer support;

  • Comply with law, and enforce our terms; and

  • For other purposes consistent with your consent and applicable law.

For example, we may use your financial account data to decrease the likelihood that you are charged with insufficient funds fees or experience an ACH return and to assess your eligibility for and offer you Consumer Services that we or our affiliates provide. Please review the Financial Connections FAQs to learn more. We will use your personal data in accordance with our Privacy Policy.

We will only provide the Business User the categories of financial account data (including related insights) that the Business User requests and with your permission. Please remember, however, that our Privacy Policy covers our privacy practices, and not our Business Users' privacy practices. Business Users may use your financial account data, for example, to verify that your account is valid and to check your account balance.

In some cases, we and our Data Sources collect and store your financial institution login information, depending on the type of connection that we have with your financial institution. You authorize, and represent that you have the lawful right to authorize, us and our Data Sources to log into and access the data in your connected financial account(s) for the purposes described above. In order to provide you a better experience, you also authorize Stripe or our Data Sources to save, to remember, to trust or to take a similar action for account logins solely by Stripe or our Data Sources. We or our Data Sources may also be notified that account login is pending your action (such as your entry of a multifactor authentication code). We may prompt you to complete that action directly in your financial institution's application. This Consumer Service is not endorsed or sponsored by any financial institution whose account(s) are accessible through this Consumer Service, and we are not an agent of those financial institutions.

We will only provide the Business User with the data categories (and related insights) requested by the Business User for the specific accounts you select to share with the Business User. Otherwise, we disclose your financial account data and login information only to our trusted service providers and to the Data Sources only as necessary to provide this Consumer Service. We have implemented security controls that are designed to safeguard your data. To learn more, please visit https://stripe.com/docs/security/stripe.

If you want to disconnect your financial account from access by the Business User, you may do so through our disconnection form. Once your financial account has been disconnected, the Business User cannot access any subsequently refreshed financial account data from Stripe. Disconnecting your account or deleting your personal data from Stripe may not cancel or stop payments (including recurring payments) that you have already authorized. If you would like to request our Business User to cease debiting your account or to delete any copies of your data they obtained through this Consumer Service, please contact the Business User directly.

Stripe typically does not collect additional information from your disconnected financial account. In some cases, however, our Data Sources (or your financial institution) do not enable us to cease collecting your financial account data until all accounts associated with the applicable login information have been disconnected. You can also use our disconnection form to request that we disconnect all accounts and to delete the financial account data we obtained (and associated login information, if we have collected them).

You may choose for us to save your financial account for future use across our eligible Business Users, including when you check out on their websites and applications. When you authorize us to save your financial account to Link, you are signing up for Link and creating a Link Account, and we will collect and store certain personal data from you, such as your name, email address, and mobile phone number. Please see the Link Account Terms for more information about Link Accounts.

身份条款

如果您同意将您的身份信息保存至您的 Link 账户或使用您的 Link 账户验证您的身份,则您可以选择在未来使用您的 Link 账户与 Stripe 或其他符合条件的商家(即我们的商业用户)共享您的身份验证数据。这些身份验证数据可能包括您提供的个人数据(如驾照或护照照片)以及我们的验证结果(包括洞察)。

我们会将您提供的信息与我们从商业用户、合作伙伴、身份验证服务提供者和公开可用来源收集的有关您的信息进行比较,从而生成验证结果。如果您同意我们使用您的身份证件和照片验证您的身份,则验证结果将依据我们从您的图像中生成并存储的生物识别标识符。了解更多。Stripe 将使用这些信息作为控制者来验证您的身份。

出于多种原因,Stripe 或商业用户可能会要求您验证身份,包括出于监管合规目的、确认您尚未拥有账户或确认您已被授权使用某支付方式。在 Stripe 出于自身目的要求核实您身份的范围内,我们可能会这样做,包括遵从我们自身的法律义务,以及出于防止损失和欺诈以及安全目的。

将身份信息保存至您的 Link 账户或使用您的 Link 账户进行身份验证带来的一个好处是,您未来可能无需向其他商业用户重新提交身份信息。相反,同意与特定商业用户共享您保存在 Link 账户上的验证数据意味着,您可能能够更迅速、更便利地进行身份验证。在您同意通过您在 Link 上保存的数据进行身份验证之前,我们将告知您 Stripe 是否会使用您的验证数据或与该商业用户共享。如果您同意与商业用户共享您的验证数据,则应注意该商业用户是您的验证数据的独立控制者,其对您的数据的使用须遵守商业用户的隐私政策。

如果您想从您的 Link 账户中删除您的身份信息,则请查阅此处的相关操作说明。如果您选择从 Link 账户中删除您的身份信息,请注意 Stripe 或商业用户可能仍持有您的验证数据。如果您想请求商业用户删除他们通过本终端用户服务获得的您的个人数据副本,请直接联系商业用户。

购买条款

这些《购买条款》是《通过 Link 销售条款》的一部分,在您下订单时适用。根据《消费者服务条款》,Stripe 及其附属机构为您下订单提供便利的行为属于消费者服务。

Stripe 的关联公司 Lemon Squeezy LLC(以下简称“Link SMP”)是《通过 Link 销售条款》的第三方受益人。

Stripe 的角色
Link SMP 为商业用户提供 Stripe Managed Payments 服务。出于税收目的,Link SMP 向您提供的唯一产品是商业用户的产品。这意味着,当您下订单且支付成功时,Link SMP 使您能够获得产品。

商业用户仍对您通过 Link SMP 购买的产品负责,包括交付(除非由 Link SMP 履行)、商品质量、退货、准确性、欺诈、广告、知识产权保护、与商业用户的产品或服务相关的责任以及遵守适用法律。您有责任审查并遵守适用于您通过订单购买的产品的条款和条件。

下单和付款
下单时,Link SMP 将从您选择的支付方式中扣除或扣取订单费用,这笔费用会反映在您的银行卡、银行或支付方式的账单上,显示为“Link.com * [商业用户名]”或类似的“订单付款”。您只能使用在结账页面中所支持的支付方式进行支付,具体支付方式可能因您所在地区而有所不同。某些订单可能需要先授权您的支付方式,然后在授权后进行实际扣款,例如包含首次免费试用期的订阅订单或预购订单。如果您的支付方式不支持预授权,那么在下单时您的支付方式将会被扣款。您用于购买订单的支付方式将用于后续的订阅支付。

Link SMP 或其关联公司可能请求并收取以下任何信息,以便为订单计算适当的间接税(销售税、增值税、商品及服务税等):您的计费信息、发货信息和税号。Link SMP 或其关联公司可能会出于欺诈、安全和产品改进等原因使用订单数据。您的订单付款将由 Link SMP 的关联公司使用您在结账时选择的支付方式进行处理。您向 Link SMP 或其关联公司支付的款项将用于履行您对商业用户的订单支付义务。如果您的订单需要缴纳间接税,您应负责支付此类间接税,在 Link SMP 或其关联公司需要收取此类间接税时,这些间接税将作为您订单付款的一部分。

您,而非 Link SMP 或其关联公司,应负责您的银行或支付方式所使用的与订单交易流程相关的任何费用或附加费用(如国外交易费或跨境费用)。买家服务(如 Link 客户支持服务)无法协助您处理与这些费用或附加费相关的争议。

被拒绝或取消的订单
如果 Link SMP 及其关联公司有理由相信存在涉嫌欺诈、安全风险或违反 Stripe 条款或政策的情况,则可以拒绝或取消任何订单。Link SMP 及其关联公司还保留拒绝或取消异常订单、基于实际或可疑错误而产生的订单或 Link SMP 或其关联公司怀疑是恶意下达的任何订单的权利。对于因实际或可疑错误而取消的订单,Link SMP 将退还您实际支付的金额。如果您的订单超出了所购产品的数量限制,Link SMP 及其关联公司可能会拒绝或取消您的订单。

客户支持
有关订单的问题,请通过 https://support.link.com/topics/sold-through-link. 与我们联系。我们保留将您转至商业用户的权利。有关您在订单中购买的产品的使用问题,请直接联系商业用户。我们不提供与产品相关的客户支持服务(例如如何使用产品)。

退货和退款
您可联系客户支持发起退款请求。订单退款将视具体情况而定,如果有证据表明存在欺诈、滥用退款或我们退款政策中所述的其他不当行为,Link SMP 可能会拒绝退款。您应审查《Link SMP 退款政策》以及您下订单的商业用户的退款政策。如果您下订单的商业用户的退款政策比我们的退款政策更严格,则以我们的退款政策为准。除非法律要求,否则我们不会为未使用的订阅期或您改变主意的订单提供退款。

我们将基于您提供给我们的信息评估您的退款申请。我们有时可能会请求您提供有关订单的其他信息。如果您未在合理要求的时间内提供其他信息,您的退款可能会被拒绝。

如果通过您的订单购买的产品与描述明显不符、有缺陷或不适合用途,则作为消费者,您可能对商业用户享有额外的权利。

订阅迁移
Link SMP 保留将您通过订单购买的订阅服务转移或转让给关联公司的权利,该关联公司将承担 Link SMP 在这些《购买条款》下的责任和义务。

如果商业用户(您通过订单从其处购买了一个或多个订阅服务)提出请求,Link SMP 可能会在向您发出通知(“转移通知”)后将这些订阅转移或转让给该商业用户。转移通知将说明适用订阅的转移或转让日期以及任何其他相关信息。您授权并同意转移通知中所述的订阅转移。除非转移通知中另有说明,否则我们和 Link SMP 在《通过 Link 销售条款》下的所有义务将在转移通知发出之日立即终止。

如果商业用户将您的订阅转移或转让给我们和 Link SMP(“订阅转移”),则从该订阅转移日期起,您承认并同意:(a) 您与商业用户的订阅现在被视为已完成的订单,(b) 您授权 Link SMP 从您选择的支付方式中为订单收款或扣款,以及 (c) 您同意受《通过 Link 销售条款》的约束。

货币选择
Link SMP 可能会让您选择以 Link SMP 的默认货币(“默认货币”)或 Link SMP 预测的您的本地货币(“本地货币”)(“Adaptive Pricing 服务”)支付订单。用本地货币支付是可选的,您可以选择用默认货币支付订单。将默认货币转换为特定订单的本地货币所使用的汇率是从 Link SMP 的第三方供应商处获取的,并包含了溢价以确保在结账时的汇率(“适用汇率”)。

对于您选择以本地货币支付的订单,涉及:
A. 一次性购买,适用汇率在最终结账页面以本地货币显示支付总额时确定。
B. 订阅,适用汇率在您订阅计费周期的每个支付日通过使用该支付日默认货币价格的等值本地货币来确定。因此,由于适用汇率可能不同,您每次订阅支付的本地货币金额可能不同。要更改订阅所选的支付货币,您必须取消现有订阅并重新订阅。

Link SMP 不收取任何其他费用、税费或附加费,但您的银行卡发卡行可能会向您收取额外费用。如果您决定退还以本地货币支付的订单,退款将适用相同的适用汇率。

Adaptive Pricing 服务不会将一种货币兑换为另一种货币,只能用于支付订单。Link SMP 可以随时更改 Adaptive Pricing 服务的条款和条件。您支付时生效的条款将适用于该交易。

买家服务条款

我们为您提供服务,使您能够在单个全球门户中管理和接收作为 Link 账户一部分的订单支持(“买家服务”)。除非本《买家服务条款》中另有规定,否则我们为您提供下单后服务,包括访问您的交易历史记录、收据、订单相关客户支持、您与商业用户之间就任何订单产生的争议的客户支持,以及申请退款的流程。

本《买家服务条款》是《通过 Link 销售条款》的一部分,与《消费者服务条款》和《Link 账户条款》一起适用于您通过 Link 账户使用买家服务。Link 账户条款适用于买家服务,您也应查阅这些条款。

您对买家服务的使用。
您可以通过注册 Link 并创建 Link 账户来访问您订单的买家服务。如果您已有 Link 账户,买家服务将自动添加到您现有的 Link 账户中。如果您还没有 Link 账户,您可以创建一个 Link 账户,并可以选择(但不要求)保存您的支付信息,以便在 Link 商家之间获得加速结账体验。如果您选择不保存您的支付信息,那么我们不会使用 Cookie 来识别您在 Link 商家网站上获得加速结账体验的设备。买家服务仅适用于通过 Link SMP 进行销售的商业用户的订单。

您访问和使用买家服务不会改变您与商业用户、第三方服务或平台,或与您的银行、信用或借记卡公司的关系。

将订单关联到您的 Link 账户
仅当订单上的电子邮箱地址和您的 Link 账户使用的电子邮箱地址完全一致时,订单才能关联到您的 Link 账户。买家服务仅适用于成功关联到您的 Link 账户的订单。

管理您的 Link 账户
如果您拥有通过买家服务管理的产品的持续订阅订单,则您的 Link 账户被视为活跃账户。当我们或我们的关联公司提出请求时,您必须在请求规定的时间内向我们提供有效且最新的个人信息。

订单的争议、退货、退款和客户支持
有关您订单的任何争议、退货和退款问题,请参阅上述《购买条款》中的“客户支持”和“退货和退款”部分。

订阅管理
要更改、管理或取消您通过订单购买的订阅,请通过您在 Link.com 上的 Link 账户进行操作。您应该查阅商业用户的订阅政策。如果您提交删除 Link 账户的请求,则您通过订单购买的任何正在进行的订阅将在删除您的 Link 账户时被取消。您负责支付商业用户因取消订阅而收取的任何取消费用或其他罚款。