Política de privacidad
Última actualización: 16 de enero de 2025
Esta Política de privacidad incluye información importante sobre sus datos personales, por lo que le animamos a leerla con atención.
Le damos la bienvenida
Proporcionamos una infraestructura financiera para Internet. Las personas físicas y empresas de todos los tamaños utilizan nuestra tecnología y nuestros servicios para facilitar las compras, aceptar pagos, aceptar transferencias y dirigir negocios en línea.
En esta Política de privacidad («Política»), se describen los Datos personales que recogemos y cómo los usamos y compartimos, además de los detalles sobre cómo contactarnos para hacer consultas relacionadas con la privacidad. La Política también expone sus derechos y opciones como interesado, incluido el derecho a oponerse a determinados usos de sus Datos personales.
Según la actividad, Stripe asume la función de un «controlador de datos» o «responsable del tratamiento de datos» («proveedor de servicios»). Para obtener más detalles sobre nuestras prácticas de privacidad, incluida nuestra función, la entidad específica de Stripe responsable en virtud de esta Política y nuestras bases legales para procesar sus Datos personales, visite nuestro Centro de privacidad.
Términos definidos
En esta Política, «Stripe», «nosotros», «nuestro» o «nos» se refiere a la entidad de Stripe responsable de la recogida, el uso y el manejo de los Datos personales como se describen en el presente documento. En función de su jurisdicción, puede variar la entidad específica de Stripe responsable de sus Datos personales. Más información.
«Datos personales» se refiere a cualquier dato asociado a una persona identificada o identificable, entre los que se pueden incluir datos que nos proporcione usted y que recojamos sobre usted cuando interactúe con nuestros Servicios (como información de sus dispositivos, dirección IP, etc.).
«Servicios» se refiere a los productos, servicios, dispositivos y aplicaciones que ofrecemos en virtud del Contrato de servicios de Stripe («Servicios empresariales») o de las Condiciones de servicio para el consumidor de Stripe («Servicios para el usuario final»); sitios web («Sitios») como Stripe.com y Link.com; y demás aplicaciones y servicios en línea de Stripe. Ofrecemos Servicios empresariales a entidades («Usuarios empresariales»). Ofrecemos Servicios para el usuario final directamente a las personas para su uso personal.
Los «Socios financieros» son entidades financieras, bancos y otros socios, como adquirentes de métodos de pago, proveedores de transferencias y redes de tarjetas con los que nos asociamos para prestar los Servicios.
En función del contexto, «usted» puede ser un Cliente final, Usuario final, Representante o Visitante:
Usuario final. Cuando usted utiliza un Servicio para el usuario final, como guardar un método de pago en Link, para uso personal nos referimos a usted como «Usuario final».
Cliente final*. Cuando usted no opera directamente con Stripe, pero recibimos sus Datos personales para ofrecer Servicios a un Usuario empresarial, incluso cuando usted hace una compra de un Usuario empresarial en una página de Stripe Checkout o recibe pagos de un Usuario empresarial, nos referimos a usted como «Cliente final».
Representante. Cuando usted actúa en nombre de un Usuario empresarial existente o potencial (quizás como el fundador de una empresa, un administrador de cuentas para un Usuario empresarial o un destinatario de una tarjeta de crédito para empleados de un Usuario empresarial a través de Stripe Issuing), nos referimos a usted como «Representante».
Visitante. Cuando usted interactúa con Stripe visitando un Sitio sin iniciar sesión en una cuenta de Stripe o cuando su interacción con Stripe no le convierte en un Usuario final, Cliente final o Representante, nos referimos a usted como «Visitante». Por ejemplo, usted es un Visitante cuando envía un mensaje a Stripe en el que solicita más información sobre nuestros Servicios.
En esta Política, los «Datos de transacción» se refieren a los datos que Stripe recoge y utiliza para facilitar las transacciones que usted solicita. Algunos Datos de transacción son Datos personales y pueden incluir los siguientes: su nombre, dirección de correo electrónico, número de contacto, dirección de facturación y de envío, información del método de pago (como el número de la tarjeta de crédito o de débito, datos de la cuenta bancaria o imagen de la tarjeta de pago que usted haya elegido), datos del comerciante y de la ubicación, importe y fecha de la compra y, en algunos casos, información sobre lo que se ha comprado.
1. Datos personales que recabamos sobre usted y cómo los usamos y compartimos
2. Más modos que utilizamos para recoger, usar y compartir Datos personales
3. Bases legales para procesar datos personales
4. Sus derechos y opciones
5. Seguridad y retención
6. Transferencias de datos internacionales
7. Actualizaciones y notificaciones
8. Disposiciones específicas de una jurisdicción
9. Contáctenos
10. Aviso de privacidad para el consumidor de EE. UU.
1. Personal Data we collect and how we use and share it
Our collection and use of Personal Data differs based on whether you are an End User, End Customer, Representative, or Visitor, and the specific Service that you are using. For example, if you're a sole proprietor who wants to use our Business Services, we may collect your Personal Data to onboard your business; at the same time, you might also be an End Customer if you've bought goods from another Business User that is using our Services for payment processing. You could also be an End User if you used our End User Service, such as Link, for those transactions.
1.1 End Users
We provide End User Services when we provide the Services directly to you for your personal use (e.g., Link). Additional details regarding our collection, usage, and sharing of End User Personal Data, including the legal bases we rely on for processing such data, can be found in our Privacy Center.
a. Personal Data we collect about End Users
Using Link or Connecting your bank account. Stripe offers a service called "Link," which allows you to create an account and store information for future interactions with Stripe’s Services and Business Users. You may save a number of different kinds of Personal Data using Link. For instance, you may save your name, payment method details, contact information, and address to conveniently use saved information to pay for transactions across our Business Users. When you choose to pay with Link, we will also collect Transaction Data associated with your transactions. Learn More.
You can also share and save bank account details to your Link account using Stripe’s Financial Connections product. When you use Financial Connections, Stripe will periodically collect and process your account information (such as bank account owner information, account balances, account number and details, account transactions, and, in some cases, log-in credentials). You can ask us to cease the collection of such data at any time. Learn More.
Finally, you can use Link to store your identity documents (such as your driver’s license) so that you can share them in future interactions with Stripe or its Business Users.
Paying Stripe. When you purchase goods or services directly from Stripe, we receive your Transaction Data. For instance, when you make a payment to Stripe Climate, we collect information about the transaction, as well as your contact and payment method details.
Identity/Verification Services. We offer an identity verification service that automates the comparison of your identity document (such as a driver’s license) with your image (such as a selfie). You can separately consent to us using your biometric data to enhance our verification technology, with the option to revoke your consent at any time. Learn More.
For further information about other types of Personal Data that we may collect about End Users, including about your online activity and your engagement with our End User Services, please see the More ways we collect, use, and share Personal Data section below.
b. How we use and share Personal Data of End Users
Services. We use and share your Personal Data to provide the End User Services to you, which includes support, personalization (such as language preferences and setting choices), and communication about our End User Services (such as communicating Policy updates and information about our Services). For example, Stripe may use cookies and similar technologies or the data you provide to our Business Users (such as when you input your email address on a Business User’s website) to recognize you and help you use Link when visiting our Business User’s website. Learn more about how we use cookies and similar technologies in Stripe’s Cookie Policy.
Our Business Users. When you use Link to make payments with our Business Users, we share your Personal Data, including name, contact information, payment method details, and Transaction Data with those Business Users. Learn More. You can also direct Stripe to share your saved bank account information and identity documents with Business Users you do business with. Once we share your Personal Data with Business Users, we may process that Personal Data as a Data Processor for those Business Users, as detailed in Section 1.2 of this Policy. You should consult the privacy policies of the Business Users’ you do business with for information on how they use the information shared with them.
Fraud Detection and Loss Prevention. We use your Personal Data collected across our Services to detect fraud and prevent financial losses for you, us, and our Business Users and Financial Partners, including detecting unauthorized purchases. We may provide Business Users and Financial Partners, including those that use our fraud prevention-related Business Services (such as Stripe Radar), with Personal Data about you (including your attempted transactions) so that they can assess the fraud or loss risk associated with the transaction. Learn more about how we may use technology to assess the fraud risk associated with an attempted transaction and what information we share with Business Users and Financial Partners here and here.
Advertising. Where permitted by applicable law, we may use your Personal Data, including Transaction Data, to assess your eligibility for, and offer you, other End User Services or promote existing End User Services, including through co-marketing with partners such as Stripe Business Users. Learn more. Subject to applicable law, including any consent requirements, we use and share End User Personal Data with third party partners to allow us to advertise our End User Services to you, including through interest-based advertising, and to track the efficacy of such ads. We do not transfer your Personal Data to third parties in exchange for payment, but we may provide your data to third-party partners, such as advertising partners, analytics providers, and social networks, who assist us in advertising our Services to you. Learn more.
More. For further information about ways we may use and share End Users' Personal Data, please see the More ways we collect, use, and share Personal Data section below.
1.2 End Customers
Stripe provides various Business Services to our Business Users, which include processing in-person or online payments or payouts for those Business Users. When acting as a service provider—also referred to as a Data Processor—for a Business User, we process End Customer Personal Data in accordance with our agreement with the Business User and the Business User's lawful instructions. This happens, for example, when we process a payment for a Business User because you purchased a product from them, or when the Business User asks us to send you funds.
Business Users are responsible for ensuring that the privacy rights of their End Customers are respected, including obtaining appropriate consents and making disclosures about their own data collection and use associated with their products and services. If you're an End Customer, please refer to the privacy policy of the Business User you're doing business with for its privacy practices, choices, and controls.
We provide more comprehensive information about our collection, use, and sharing of End Customer Personal Data in our Privacy Center, including the legal bases we rely on for processing your Personal Data.
a. Personal Data we collect about End Customers
Transaction Data. If you're an End Customer making payments to, receiving refunds or payments from, initiating a purchase or donation, or otherwise transacting with our Business User, whether in-person or online, we receive your Transaction Data. We may also receive your transaction history with the Business User. Learn More. Additionally, we may collect information entered into a checkout form even if you opt not to complete the form or transaction with the Business User. Learn More. A Business User who uses Stripe’s Terminal Service to provide its goods or services to End Customers may use the Terminal Service to collect End Customer Personal Data (like your name, email, phone number, address, signature, or age) in accordance with its own privacy policy.
Identity/Verification Information. Stripe provides a verification and fraud prevention Service that our Business Users can use to verify Personal Data about you, such as your authorization to use a particular payment method. During the process, you’d be asked to share with us certain Personal Data (like your government ID and selfie for biometric verification, Personal Data you input, or Personal Data that is apparent from the physical payment method like a credit card image). To protect against fraud and determine if somebody is trying to impersonate you, we may cross-verify this data with information about you that we've collected from Business Users, Financial Partners, business affiliates, identity verification services, publicly available sources, and other third party service providers and sources. Learn More.
More. For further information about other types of Personal Data that we may collect about End Customers, including about your online activity, please see the More ways we collect, use, and share Personal Data section below.
b. How we use and share Personal Data of End Customers
To provide our Business Services to our Business Users, we use and share End Customers' Personal Data with them. Where allowed, we also use End Customers' Personal Data for Stripe’s own purposes such as enhancing security, improving and offering our Business Services, and preventing fraud, loss, and other damages, as described further below.
Payment processing and accounting. We use your Transaction Data to deliver Payment-related Business Services to Business Users — including online payment transactions processing, sales tax calculation, and invoice, bill, and dispute handling — and to help them determine their revenue, settle their bills, and execute accounting tasks. Learn More. We may also use your Personal Data to provide and improve our Business Services.
During payment transactions, your Personal Data is shared with various entities in connection with your transaction. As a service provider or data processor, we share Personal Data to enable transactions as directed by Business Users. For instance, when you choose a payment method for your transaction, we may share your Transaction Data with your bank or other payment method provider, including as necessary to authenticate you, Learn More, process your transaction, prevent fraud, and handle disputes. The Business User you choose to do business with also receives Transaction Data and might share the data with others. Please review your merchant’s, bank’s, and payment method provider’s privacy policies for more information about how they use and share your Personal Data.
Financial services. Certain Business Users leverage our Services to offer financial services to you via Stripe or our Financial Partners. For example, a Business User may issue a card product with which you can purchase goods and services. Such cards could carry the brand of Stripe, the bank partner, and/or the Business User. In addition to any Transaction Data we may generate or receive when these cards are used for purchases, we also collect and use your Personal Data to provide and manage these products, including assisting our Business Users in preventing misuse of the cards. Please review the privacy policies of the Business User and, if applicable, our bank partners associated with the financial service (the brands of which may be shown on the card) for more information.
Identity/Verification services. We use Personal Data about your identity to perform verification services for Stripe or for the Business Users that you are transacting with, to prevent fraud, and to enhance security. For these purposes we may use Personal Data you provide directly or Personal Data we obtain from our service providers, including for phone verification. Learn More. If you provide a selfie along with an image of your identity document, we may employ biometric technology to compare and calculate whether they match and verify your identity. Learn More.
Fraud detection and loss prevention. We use your Personal Data collected across our Services to detect and prevent losses for you, us, our Business Users, and Financial Partners. We may provide Business Users and Financial Partners, including those using our fraud prevention-related Business Services, with your Personal Data (including your attempted transactions) to help them assess the fraud or loss risk associated with a transaction. Learn more about how we may use technology to assess the fraud risk associated with an attempted transaction and what information we share with Business Users and Financial Partners here and here.
Our Business Users (and their authorized third parties). We share End Customers' Personal Data with their respective Business Users and parties directly authorized by those Business Users to receive such data. Here are common examples of such sharing:
- When a Business User instructs Stripe to provide another Business User with access to its Stripe account, including data related to its End Customers, via Stripe Connect.
- Sharing information that you have provided to us with a Business User so that we can send payments to you on behalf of that Business User.
- Sharing information, documents, or images provided by an End Customer with a Business User when the latter uses Stripe Identity, our identity verification Service, to verify the identity of the End Customer.
The Business Users you choose to do business with may further share your Personal Data with third parties (like additional third party service providers other than Stripe). Please review the Business User’s privacy policy for more information.
Advertising by Business Users. If you initiate a purchasing process with a Business User, the Business User receives your Personal Data from us in connection with our provision of Services even if you don't finish your purchase. The Business User may use your Personal Data to market and advertise their products or services, subject to the terms of their privacy policy. Please review the Business User’s privacy policy for more information, including your rights to stop their use of your Personal Data for marketing purposes.
More. For further information about additional ways by which we may use and share End Customers' Personal Data, please see the More ways we collect, use, and share Personal Data section below.
1.3 Representatives
We collect, use, and share Personal Data from Representatives of Business Users (for example, business owners) to provide our Business Services. For more information about how we collect, use, and share Personal Data from Representatives, as well as the legal bases we rely on for processing such Personal Data, please visit our Privacy Center.
a. Personal Data we collect about Representatives
Registration and contact information. When you register for a Stripe account for a Business User (including incorporation of a Business), we collect your name and login credentials. If you register for or attend an event organized by Stripe or sign up to receive Stripe communications, we collect your registration and profile data. As a Representative, we may collect your Personal Data from third parties, including data providers, to advertise, market, and communicate with you as detailed further in the More ways we collect, use, and share Personal Data section below. We may also link a location with you to tailor the Services or information effectively to your needs. Learn More.
Identification Information. As a current or potential Business User, an owner of a Business User, or a shareholder, officer, or director of a Business User, we need your contact details, such as name, postal address, telephone number, and email address, to fulfill our Financial Partner and regulatory requirements, verify your identity, and prevent fraudulent activities and harm to the Stripe platform. We collect your Personal Data, such as ownership interest in the Business User, date of birth, government-issued identity documents, and associated identifiers, as well as any history of fraud or misuse, directly from you and/or from publicly available sources, third parties such as credit bureaus and via the Services we provide. Learn More. You may also choose to provide us with bank account information.
More. For further information about other types of Personal Data that we may collect about Representatives, including your online activity, please see the More ways we collect, use, and share Personal Data section below.
b. How we use and share Personal Data of Representatives
We typically use the Personal Data of Representatives to provide the Business Services to the corresponding Business Users. The ways we use and share this data are further described below.
Business Services. We use and share Representatives’ Personal Data with Business Users to provide the Services requested by you or the Business User you represent.
In some instances, we may have to submit your Personal Data to a government entity to provide our Business Services, for purposes such as the incorporation of a business, or calculating and paying applicable sales tax. For our tax-related Business Services, we may use your Personal Data to prepare tax documents and file taxes on behalf of the Business User you represent. For our Atlas business incorporation Services, we may use your Personal Data to submit forms to the IRS on your behalf and file documents with other government authorities, such as articles of incorporation in your state of incorporation.
We share Representatives’ Personal Data with parties authorized by the corresponding Business User, such as Financial Partners servicing a financial product, or third party apps or services the Business User chooses to use alongside our Business Services. Here are common examples of such sharing:
- Payment method providers, like Visa or WeChat Pay, require information about Business Users and their Representatives who accept their payment methods. This information is typically required during the onboarding process or for processing transactions and handling disputes for these Business Users. Learn More.
- A Business User may authorize Stripe to share your Personal Data with other Business Users to facilitate the provision of Services through Stripe Connect.
The use of Personal Data by a third party authorized by a Business User is subject to the third party’s privacy policy.
If you are a Business User who has chosen a name that includes Personal Data (for example, a sole proprietorship or family name in a company name), we will use and share such information for the provision of our Services in the same way we do with any company name. This may include, for example, displaying it on receipts and other transaction-identifying descriptions.
Fraud detection and loss prevention. We use Representatives’ Personal Data to identify and manage risks that our Business Services might be used for fraudulent activities causing losses to Stripe, End Users, End Customers, Business Users, Financial Partners, and others. We also use information about you obtained from publicly available sources, third parties like credit bureaus and from our Services to address such risks, including to identify patterns of misuse and monitor for terms of service violations. Stripe may share Representatives' Personal Data with Business Users, our Financial Partners, and third party service providers, including phone verification providers, Learn More, to verify the information provided by you and identify risk indicators. Learn More. We also use and share Representatives' Personal Data to conduct due diligence, including conducting anti-money laundering and sanctions screening in accordance with applicable law.
Advertising. Where permitted by applicable law, and where required with your consent, we use and share Representatives’ Personal Data with third parties, including Partners, so we can advertise and market our Services and Partner integrations. Subject to applicable law, including any consent requirements, we may advertise through interest-based advertising and track the efficacy of such ads. See our Cookie Policy. We do not transfer your Personal Data to third parties in exchange for payment. However, we may provide your data to third party partners, like advertising partners, analytics providers, and social networks, who assist us in advertising our Services. Learn more. We may also use your Personal Data, including your Stripe account activity, to evaluate your eligibility for and offer you Business Services or promote existing Business Services. Learn more.
More. For further information about additional ways by which we may use and share Representatives’ Personal Data, please see the More ways we collect, use, and share Personal Data section below.
1.4 Visitors
We collect, use, and share the Personal Data of Visitors. More details about how we collect, use, and share Visitors’ Personal Data, along with the legal bases we rely on for processing such Personal Data, can be found in our Privacy Center.
a. Personal Data we collect about Visitors
When you browse our Sites, we receive your Personal Data, either provided directly by you or collected through our use of cookies and similar technologies. See our Cookie Policy for more information. If you opt to complete a form on the Site or third party websites where our advertisements are displayed (like LinkedIn or Facebook), we collect the information you included in the form. This may include your contact information and other information pertaining to your questions about our Services. We may also associate a location with your visit. Learn More.
b. How we use and share Personal Data of Visitors
Personalization. We use the data we collect about you using cookies and similar technologies to measure engagement with the content on the Sites, improve relevancy and navigation, customize your experience (such as language preference and region-specific content), and curate content about Stripe and our Services that's tailored to you. For instance, as not all of our Services are available globally, we may customize our responses based on your region.
Advertising. Where permitted by applicable law, and where required with your consent, we use and share Visitors’ Personal Data with third parties, including Partners, so we can advertise and market our Services and Partner integrations. Subject to applicable law, including any consent requirements, we may advertise through interest-based advertising and track the efficacy of such ads. See our Cookie Policy. We do not transfer your Personal Data to third parties in exchange for payment, but we may provide your data to third party partners, like advertising partners, analytics providers, and social networks, who assist us in advertising our Services. Learn more.
Engagement. As you interact with our Sites, we use the information we collect about and through your devices to provide opportunities for further interactions, such as discussions about Services or interactions with chatbots, to address your questions.
More. For more information about additional ways we may use and share Visitors’ Personal Data, please see the More ways we collect, use, and share Personal Data section below.
2. More ways we collect, use, and share Personal Data
In addition to the ways described above, we also process your Personal Data as follows:
a. Collection of Personal Data
Online Activity. Depending on the Service used and how our Business Services are implemented by the Business Users, we may collect information related to:
- The devices and browsers you use across our Sites and third party websites, apps, and other online services (“Third Party Sites”).
- Usage data associated with those devices and browsers and your engagement with our Services, including data elements like IP address, plug-ins, language preference, time spent on Sites and Third Party Sites, pages visited, links clicked, payment methods used, and the pages that led you to our Sites and Third Party Sites. We also collect activity indicators, such as mouse activity indicators, to help us detect fraud. Learn More. See also our Cookie Policy.
Communication and Engagement Information. We also collect information you choose to share with us through various channels, such as support tickets, emails, or social media. If you respond to emails or surveys from Stripe, we collect your email address, name, and any other data you opt to include in your email or responses. If you engage with us over the phone, we collect your phone number and any other information you might provide during the call. Calls with Stripe or Stripe representatives may be recorded. Learn More. Additionally, we collect your engagement data, like your registration for, attendance at, or viewing of Stripe events and any other interactions with Stripe personnel.
Forums and Discussion Groups. If our Sites allow posting of content, we collect Personal Data that you provide in connection with the post.
b. Use of Personal Data.
Besides the use of Personal Data described above, we use Personal Data in the ways listed below:
Analyzing, Improving, and Developing our Services. We collect and process Personal Data throughout our various Services, whether you are an End User, End Customer, Representative, or Visitor, to improve our Services, develop new Services, and support our efforts to make our Services more efficient, relevant, and useful to you. Learn More. We may use Personal Data to generate aggregate and statistical information to understand and explain how our Services are used. Examples of how we use Personal Data to analyze, improve, and develop our products and services include:
- Using analytics on our Sites, including as described in our Cookie Policy, to help us understand your use of our Sites and Services and diagnose technical issues.
- Training machine learning models to power our Services and protect against fraud and other harm.
- Analyzing and drawing inferences from Transaction Data to reduce costs, fraud, and disputes and increase authentication and authorization rates for Stripe and our Business Users.
Communications. We use the contact information we have about you to deliver our Services, which may involve sending codes via SMS for your authentication. Learn More. If you are an End User, Representative, or Visitor, we may communicate with you using the contact information we have about you to provide information about our Services and our affiliates’ services, invite you to participate in our events, surveys, or user research, or otherwise communicate with you for marketing purposes, in compliance with applicable law, including any consent or opt-out requirements. For example, when you provide your contact information to us or when we collect your business contact details through participation at trade shows or other events, we may use this data to follow up with you regarding an event, provide information requested about our Services, and include you in our marketing information campaigns. Where permitted under applicable law, we may record our calls with you to provide our Services, comply with our legal obligations, perform research and quality assurance, and for training purposes.
Social Media and Promotions. If you opt to submit Personal Data to engage in an offer, program, or promotion, we use the Personal Data you provide to manage the offer, program, or promotion. We also use the Personal Data you provide, along with the Personal Data you make available on social media platforms, for marketing purposes, unless we are not permitted to do so.
Fraud Prevention and Security. We collect and use Personal Data to help us identify and manage activities that could be fraudulent or harmful across our Services, enable our fraud detection Business Services, and secure our Services and transactions against unauthorized access, use, alteration or misappropriation of Personal Data, information, and funds. As part of the fraud prevention, detection, security monitoring, and compliance efforts for Stripe and its Business Users, we collect information from publicly available sources, third parties (such as credit bureaus), and via the Services we offer. In some instances, we may also collect information about you directly from you, or from our Business Users, Financial Partners, and other third parties for the same purposes. Furthermore, to protect our Services, we may receive details such as IP addresses and other identifying data about potential security threats from third parties. Learn More. Such information helps us verify identities, conduct credit checks where lawfully permitted, and prevent fraud. Additionally, we might use technology to evaluate the potential risk of fraud associated with individuals seeking to procure our Business Services or arising from attempted transactions by an End Customer or End User with our Business Users or Financial Partners.
Compliance with Legal Obligations. We use Personal Data to meet our contractual and legal obligations related to anti-money laundering, Know-Your-Customer ("KYC") laws, anti-terrorism activities, safeguarding vulnerable customers, export control, and prohibition of doing business with restricted persons or in certain business fields, among other legal obligations. For example, we may monitor transaction patterns and other online signals and use those insights to identify fraud, money laundering, and other harmful activity that could affect Stripe, our Financial Partners, End Users, Business Users and others. Learn More. Safety, security, and compliance of our Services are key priorities for us, and collecting and using Personal Data is crucial to this effort.
Minors. Our Services are not directed to children under the age of 13, and we request that they do not provide Personal Data to seek Services directly from Stripe. In certain jurisdictions, we may impose higher age limits as required by applicable law.
c. Sharing of Personal Data.
Besides the sharing of Personal Data described above, we share Personal Data in the ways listed below:
Stripe Affiliates. We share Personal Data with other Stripe-affiliated entities for purposes identified in this Policy.
Service Providers or Processors. In order to provide, communicate, market, analyze, and advertise our Services, we depend on service providers. These providers offer critical services such as providing cloud infrastructure, conducting analytics for the assessment of the speed, accuracy, and/or security of our Services, verifying identities, identifying potentially harmful activity, and providing customer service and audit functions. We authorize these service providers to use or disclose the Personal Data we make available to them to perform services on our behalf and to comply with relevant legal obligations. We require these service providers to contractually commit to security and confidentiality obligations for the Personal Data they process on our behalf. The majority of our service providers are based in the European Union, the United States of America, and India. Learn More.
Financial Partners. We share Personal Data with certain Financial Partners to provide Services to Business Users and offer certain Services in conjunction with these Financial Partners. For instance, we may share certain Personal Data, such as payment processing volume, loan repayment data, and Representative contact information, with institutional investors and lenders who purchase loan receivables or provide financing related to Stripe Capital. Learn More.
Others with Consent. In some situations, we may not offer a service, but instead refer you to others (like professional service firms that we partner with to deliver the Atlas Service). In these instances, we will disclose the identity of the third party and the information to be shared with them, and seek your consent to share the information.
Corporate Transactions. If we enter or intend to enter a transaction that modifies the structure of our business, such as a reorganization, merger, sale, joint venture, assignment, transfer, change of control, or other disposition of all or part of our business, assets, or stock, we may share Personal Data with third parties in connection with such transaction. Any other entity that buys us or part of our business will have the right to continue to use your Personal Data, subject to the terms of this Policy.
Compliance and Harm Prevention. We share Personal Data when we believe it is necessary to comply with applicable law; to abide by rules imposed by Financial Partners in connection with the use of their payment method; to enforce our contractual rights; to secure and protect the Services, rights, privacy, safety, and property of Stripe, you, and others, including against malicious or fraudulent activity; and to respond to valid legal requests from courts, law enforcement agencies, regulatory agencies, and other public and government authorities, which may include authorities outside your country of residence.
3. Bases legales parar procesar Datos personales
A efectos del Reglamento General de Protección de Datos (RGPD) y otras leyes aplicables de protección de datos, dependemos de una serie de bases legales para procesar sus Datos personales. Más información. Para algunas jurisdicciones, podría haber otras bases legales, que se describen más adelante en la sección Disposiciones relacionadas con la jurisdicción.
a. Relaciones comerciales contractuales y precontractuales. Procesamos Datos personales para entablar relaciones de carácter empresarial con potenciales Usuarios empresariales y Usuarios finales y cumplir con las respectivas obligaciones contractuales con ellos. Entre estas actividades de procesamiento se incluyen:
- creación y gestión de cuentas de Stripe y de credenciales de cuentas de Stripe, incluida la evaluación de aplicaciones para poner en marcha o ampliar el uso de nuestros Servicios;
- creación y gestión de cuentas de Stripe Checkout;
- actividades de contabilidad, auditoría y facturación; y
- procesamiento de pagos y actividades relacionadas, que incluyen la detección del fraude, prevención de pérdidas, optimización de transacciones, comunicaciones relacionadas con dichos pagos y actividades relacionadas con el servicio de atención al cliente.
b. Cumplimiento de la normativa. Procesamos Datos personales para verificar las identidades de las personas y entidades con la finalidad de cumplir nuestras obligaciones en lo relativo al monitoreo, prevención y detección del fraude, las leyes asociadas a la identificación y la notificación de actividades ilegales e ilícitas, como las normativas contra el blanqueo de capitales («AML») y de Conocimiento del cliente («KYC»), así como las obligaciones de presentación de informes financieros. Por ejemplo, es posible que estemos obligados a registrar y verificar la identidad de un Usuario empresarial para cumplir con los reglamentos diseñados para impedir el blanqueo de dinero, el fraude y otros delitos de carácter económico. Estas obligaciones legales pueden exigirnos que informemos sobre nuestro cumplimiento de la normativa a terceros y que nos sometamos a auditorías de verificación a terceros.
c. Intereses legítimos. Cuando lo permita la legislación aplicable, nos basamos en nuestros intereses empresariales legítimos para procesar sus Datos personales. La siguiente lista proporciona un ejemplo de los fines empresariales para los que tenemos un interés legítimo en el procesamiento de sus datos:
- detección, monitorización y prevención del fraude y de las transacciones de pago no autorizadas;
- mitigación de las pérdidas, las reclamaciones y las responsabilidades financieras y otros daños ocasionados a los Clientes finales, Usuarios finales, Usuarios empresariales, Socios financieros y a Stripe;
- determinación de si se reúnen los requisitos y oferta de Servicios nuevos de Stripe. Más información););
- respuesta a las consultas, envío de avisos de Servicio y prestación de soporte al cliente;
- promoción, análisis, modificación y mejora de nuestros Servicios, sistemas y herramientas, así como desarrollo de nuevos productos y servicios, incluyendo la responsabilidad de los Servicios;
- administración, operación y mejora de los resultados de nuestros Sitios y Servicios mediante la comprensión de su efectividad y la optimización de nuestros activos digitales;
- análisis y anuncio de nuestros Servicios y mejoras relacionadas;
- análisis agregados y desarrollo de sistemas de inteligencia empresarial que nos permiten operar, proteger, tomar decisiones fundamentadas y elaborar informes de rendimiento de nuestro negocio;
- intercambio de los Datos personales con proveedores de servicios externos que ofrecen servicios en nuestro nombre y socios comerciales que nos ayudan a gestionar y optimizar nuestro negocio. Más información););
- garantía de seguridad íntegra de la información y de la red en Stripe y en nuestros Servicios; y
- intercambio de los Datos personales entre nuestros afiliados.
d. Consentimiento. Podemos depender del consentimiento o del consentimiento explícito para recabar y procesar Datos personales relativos a nuestras interacciones con usted y a la prestación de nuestros Servicios, como Link, Financial Connections, Atlas e Identity. Cuando procesamos sus Datos personales sobre la base de su consentimiento, usted tiene el derecho de retirar dicho consentimiento en cualquier momento sin afectar a la legalidad del proceso basándose en ese consentimiento antes de que se retire.
e. Interés público sustancial. Podemos procesar categorías especiales de Datos personales, tal y como se definen en el RGPD, cuando dicho procesamiento es necesario por motivos de interés público sustancial y coherente con la legislación aplicable, como cuando realizamos comprobaciones de personas políticamente expuestas. También podemos procesar Datos personales relacionados con condenas y delitos penales cuando ese procesamiento está autorizado por la legislación aplicable, como cuando realizamos revisiones de sanciones para cumplir con las obligaciones de AML y KYC.
f. Bases legales válidas adicionales. Podemos procesar otros Datos personales en función de otras bases legales válidas, según lo permita la legislación aplicable en jurisdicciones específicas. Consulte la sección Disposiciones relacionadas con la jurisdicción a continuación para obtener más información.
4. Sus derechos y opciones
En función de su ubicación y con arreglo a la legislación aplicable, usted puede tener opciones respecto a cómo recabamos, usamos y divulgamos sus Datos personales:
a. Excluirse de recibir comunicaciones electrónicas nuestras.
Si desea dejar de recibir por nuestra parte correos electrónicos de marketing, puede excluirse haciendo clic en el enlace de baja correspondiente en dichos correos electrónicos o según se describe aquí. Trataremos de procesar sus solicitudes a la mayor brevedad posible. Sin embargo, es importante tener en cuenta que si incluso opta por no recibir correos electrónicos relacionados con el marketing de nuestra parte, conservamos el derecho a comunicarnos con usted en relación con los Servicios que usted reciba (como soporte y avisos legales importantes) y nuestros Usuarios empresariales pueden seguir enviándole mensajes o solicitarnos que le enviemos mensajes en su nombre.
b. Sus derechos de protección de datos.
Dependiendo de su ubicación y con arreglo a la legislación vigente, puede tener los siguientes derechos respecto de sus Datos personales que procesamos sobre usted como controlador de datos:
el derecho a solicitar confirmación sobre si Stripe trata Datos personales asociados a usted, la categoría de datos personales que ha procesado y los terceros o las categorías de terceros con los que comparte sus Datos personales;
el derecho de solicitar acceso a los Datos personales que Stripe procesa sobre usted. Más información););
el derecho a solicitar que Stripe rectifique o actualice sus Datos personales que no sean exactos o estén incompletos u obsoletos;
el derecho a solicitar que Stripe borre sus Datos personales en ciertas circunstancias según se estipula en la ley. Más información););
el derecho a solicitar que Stripe restrinja el uso de sus Datos personales en ciertas circunstancias, por ejemplo mientras Stripe considera otra solicitud que usted haya enviado (por ejemplo, una solicitud para que Stripe actualice sus Datos personales);
el derecho a solicitar que exportemos los Datos personales que poseemos sobre usted a otra empresa, siempre y cuando sea técnicamente factible;
el derecho a retirar su consentimiento si sus Datos personales se están procesando, basándose en su consentimiento previo;
el derecho a objetar al procesamiento de sus Datos personales si estamos procesando sus datos basándonos en sus intereses legítimos; a no ser que haya motivos legítimos imperiosos o el procesamiento sea necesario por motivos jurídicos, dejaremos de procesar sus Datos personales cuando recibamos su objeción. Más información); );
el derecho a no ser discriminado por ejercer estos derechos; y
el derecho a recurrir cualquier decisión de Stripe relacionada con sus derechos poniéndose en contacto con el responsable de protección de datos («DPO») de Stripe en dpo@stripe.com o las agencias regulatorias pertinentes.
Puede que tenga otros derechos sobre sus Datos personales en función de la legislación aplicable. Por ejemplo, consulte más adelante la sección de Estados Unidos de las Disposiciones relacionadas con la jurisdicción.
c. Proceso para ejercer sus derechos de protección de datos.
Para ejercer sus derechos de protección de datos relacionados con los Datos personales que procesamos como controlador de datos, visite nuestro Centro de privacidad o contáctenos como se describe a continuación. Para ejercer sus derechos relacionados con los Datos personales que procesamos como responsable del tratamiento de datos, póngase en contacto con el controlador de datos pertinente (Usuario empresarial) para ejercer sus derechos. Si contacta con nosotros con respecto a los Datos personales que procesamos como responsable del tratamiento de datos, le referiremos al controlador de datos pertinente en la medida en que podamos identificarle.
5. Seguridad y retención
Hacemos esfuerzos razonables para proporcionar un nivel adecuado de seguridad ante el riesgo asociado con el tratamiento de sus Datos personales. Aplicamos medidas organizativas, técnicas y administrativas diseñadas para proteger los Datos personales cubiertos por esta Política contra accesos no autorizados, destrucción, pérdida, alteración o uso inadecuado. Más información. Lamentablemente, no se puede garantizar que ningún sistema de transmisión o almacenamiento de datos sea 100 % seguro.
Le animamos a ayudarnos en la protección de sus Datos personales. Si tiene una cuenta de Stripe, puede hacerlo utilizando una contraseña fuerte, protegiendo su contraseña contra el uso no autorizado y evitando utilizar credenciales de inicio de sesión para su cuenta de Stripe idénticas a las que utiliza para otros servicios o cuentas. Si sospecha que la interacción que tiene con nosotros ya no es segura (por ejemplo, si cree que la seguridad de su cuenta de Stripe está en peligro), contáctenos de inmediato.
Retenemos sus Datos personales mientras le estemos proporcionando los Servicios a usted o a nuestros Usuarios empresariales o durante un período durante el que tengamos previsto razonablemente seguir proporcionando los Servicios. Incluso después de dejar de proporcionarle Servicios directamente a usted o a un Usuario empresarial con el que usted haga negocios, incluso si usted cierra su cuenta de Stripe o completa una transacción con un Usuario empresarial, podemos retener sus Datos personales para:
cumplir con nuestras obligaciones legales y regulatorias;
habilitar las actividades de monitorización, detección y prevención del fraude; y
cumplir con nuestras obligaciones de realizar informes impositivos, contables y financieros, incluso cuando nuestros acuerdos contractuales con nuestros Socios financieros nos exijan retener los datos (y cuando los métodos de pago que usted ha utilizado nos exijan la retención de datos).
En los casos en los que conservamos sus Datos personales, lo hacemos de conformidad con los períodos de limitación y la obligación de retención de registros impuestas por la legislación aplicable. Más información.
6. Transferencias internacionales de datos
Como empresa internacional, a veces nos resulta necesario transferir sus Datos personales a otros países distintos del suyo, incluyendo Estados Unidos. Esos países pueden tener normas sobre protección de datos que sean diferentes a las de su país. Al transferir datos entre fronteras, tomamos medidas para cumplir con la legislación aplicable de protección de datos relacionada con dicha transferencia. En determinadas situaciones, nos pueden exigir que divulguemos Datos personales en respuesta a solicitudes legales de agentes, como autoridades policiales o de seguridad. Más información.
Si usted reside en el Espacio Económico Europeo («EEE»), Reino Unido («RU») o Suiza, consulte el Centro de privacidad para obtener más información. Cuando la ley aplicable requiere un mecanismo de transferencia de datos, usamos uno o más de los siguientes:
Transferencias a determinados países o destinatarios que tienen reconocido un nivel adecuado de protección para los Datos personales conforme a la legislación aplicable.
Cláusulas contractuales tipo de la UE aprobadas por la Comisión Europea y el Anexo de transferencia de datos internacionales del Reino Unido publicado por la Oficina del Comisario de Información. Puede obtener una copia de las Cláusulas contractuales tipo relevantes. Más información.
Otros métodos legales a nuestra disposición conforme a la legislación aplicable.
Stripe, Inc. cumple con el marco de privacidad de datos de la UE-EE. UU. («EU-U.S. DPF»), la ampliación de la extensión del Reino Unido al EU-U.S. DPF y el marco de privacidad de datos de EE. UU., como se establece en el Departamento de comercio de EE. UU y según corresponda. Más información.
Las políticas de privacidad de Stripe, tal y como se describen en esta Política de privacidad, cumplen con el Sistema de Reglas de Privacidad Transfronterizas («CBPR», por sus siglas en inglés) y las Reglas de Privacidad para Responsables del Tratamiento («PRP», por sus siglas en inglés). Estos sistemas proporcionan un marco para que las organizaciones garanticen la protección de los datos personales transferidos entre las economías participantes. Cuando la ley vigente reconoce al CBPR y a las PRP como un mecanismo de transferencia válido, Stripe transferirá los Datos personales de acuerdo con las certificaciones de CBPR y PRP que Stripe haya obtenido. Puede encontrar más información sobre este marco aquí y aquí. Si tiene dudas sobre la privacidad o el uso de datos que no hayamos resuelto a tu satisfacción, póngase en contacto en https://feedback-form.truste.com/watchdog/request con nuestro proveedor externo de resolución de disputas establecido en EE. UU. (de forma gratuita). Para consultar el estado de nuestras certificaciones, haga clic aquí (CBPR) y aquí (PRP).
7. Actualizaciones y notificaciones
Podemos cambiar esta Política ocasionalmente para reflejar nuevos servicios, cambios en nuestras prácticas de privacidad o en las leyes correspondientes. La leyenda «Última actualización» en la parte superior de esta Política indica cuándo se introdujeron actualizaciones significativas por última vez. Cualquier cambio realizado será efectivo cuando publiquemos la Política revisada en los Servicios o cuando avisemos de la actualización según lo requerido por la ley.
Podemos proporcionarle información y alertas respecto de la Política o los Datos personales recabados mediante publicaciones en nuestro sitio web y, si usted es Usuario final o Representante, mediante contactos con usted a través de su Dashboard de Stripe, dirección de correo electrónico y/o dirección física indicada en su cuenta de Stripe.
8. Jurisdiction-specific provisions
Australia. “Personal Data” includes “personal information” as defined under applicable privacy laws in Australia, including the Privacy Act 1988 (Cth) as amended from time to time.
- If we use personal information to make automated decisions that could reasonably be expected to significantly affect your rights or interests, we will provide the legally required information and transparency via our Privacy Center, and/or on a case by case basis.
- If you are an Australian resident and dissatisfied with our handling of any complaint you raise under this Policy, you may consider contacting the Office of the Australian Information Commissioner.
Brazil. You may exercise your rights by contacting our DPO Adi Gilad at dpo@stripe.com. Brazilian residents, for whom the Lei Geral de Proteção de Dados Pessoais (“LGPD”) applies, have rights set forth in Article 18 of the LGPD. If the LGPD is applicable to the processing of your Personal Data, you may have the right to:
- Confirm the existence of the data processing;
- Access your Personal Data;
- Correct incomplete, inaccurate or outdated data;
- Anonymize, block, or delete data that is unnecessary, excessive or processed in violation of the LGPD;
- Transfer your data to another service or product provider;
- Delete data processed with your consent;
- Obtain information about the public or private entities with which Stripe has shared your Personal Data;
- Obtain information about how to and the consequences of refusing consent; and
- Withdraw consent.
Canada. As used in this Policy, “applicable law” includes the Federal Personal Information Protection and Electronic Documents Act (“PIPEDA”), the Personal Information Protection Act, SBC 2003 c 63, in British Columbia, the Personal Information Protection Act, SA 2003 c P-6.5, in Alberta, and the Act Respecting the Protection of Personal Information in the Private Sector, CQLR c P-39-1 (“Quebec Private Sector Act”), in Quebec. Learn more. “Personal Data” includes “personal information” as defined under those laws.
- Stripe’s Chief Privacy Officer is the person in charge of personal information, including under the Quebec Private Sector Act. You may contact them via email at privacy\@stripe.com. When Stripe collects Personal Data belonging to Canadian (including Quebec) residents, it transfers that data to data centers in the United States. When Stripe relies on service providers to process Personal Data as described herein, those service providers may also be located outside of Canada or Quebec.
- You have the right to request access or rectification of the Personal Data Stripe holds related to you or to withdraw any consent given to the processing of such personal data. You may exercise those rights by contacting Stripe’s Chief Privacy Officer at privacy\@stripe.com. If you are an End Customer, you should contact the Business User with which you transacted to exercise your rights.
EEA and UK. You may exercise your rights by contacting our DPO at dpo@stripe.com. If you are a resident of the EEA or the Stripe entity accountable for your Personal data is otherwise subject to the GDPR, and you believe our processing of your information contradicts the GDPR, you may direct your questions or complaints to the Irish Data Protection Commission. If you are a resident of the UK, direct your questions or concerns to the UK Information Commissioner’s Office. You also have additional rights under the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF. Learn More.
India. In this Policy, “applicable law” includes the Digital Personal Data Protection Act (“DPDPA”) once the DPDPA enters into effect. Further, the term “data controller” includes “data fiduciaries,” and the term “data subject” includes “data principal,” both as defined in the DPDPA.
- In some cases, and as permitted under the DPDPA, we may rely on “legitimate use” as a legal basis. For example, we might do so when you voluntarily provide your Personal Data to us. Where we are required to obtain your explicit and informed consent, we will do so on a case by case basis. “Consent Managers” as defined under the DPDPA may submit a request to revoke or provide consent using the methods described in the Contact Us section below, or as set out in the following paragraph, or via other means made available by Stripe in the future. We may ask for proof of authorization and identity before processing such a request.
- You have the right to contact Stripe to nominate another individual, who may, in the event of your death or incapacity, exercise your rights under this Privacy Policy and under the DPDPA and implementing regulations.
- In certain cases, you may be asked to consent to the collection and processing of your Aadhaar number by Stripe India Private Limited and/or its third party verification partner(s). The purpose of this collection is to facilitate the identification verification process as required under applicable laws. Your provision of Aadhaar details is purely voluntary, and you may provide other identification documents as may be accepted by us from time to time. You will not be denied service merely for not submitting Aadhaar details.
- If you have any questions or complaints regarding the processing of your Personal Data in India, or if you want to receive this Policy or communicate with us about privacy in one of India’s official languages, please contact our Nodal and Grievance Officer. Learn More. Alternatively, you may contact our DPO at dpo@stripe.com. If we are unable to address your complaint or grievance, you have the right to escalate the matter to the Data Protection Board of India.
Indonesia. In this Policy, “applicable law” includes Law No. 11 of 2008 as amended by Law No. 19 of 2016 on Electronic Information and Transactions, Government Regulation No. 71 of 2019 on the Implementation of Electronic Systems and Transactions, and Minister of Communication and Informatics Regulation No. 20 of 2016 on Personal Data Protection in Electronic Systems, and from September 2024, Law No. 27 of 2022 concerning Personal Data Protection (“PDP Law”). If you have any questions or complaints about this Policy, please contact our DPO at dpo@stripe.com.
Japan. In this Policy, “applicable law” includes the Act on the Protection of Personal Information (“APPI”). When we transfer Personal Data of data subjects in Japan to jurisdictions not recognized as ‘adequate’ by the Personal Information Protection Commission, we enter into written agreements with any third parties located outside of Japan. These written agreements provide rights and obligations equivalent to those provided under the Japanese Act on the Protection of Personal Information. For more information on how we ensure that third parties protect your data and where your data is located, please see above or contact us as described below. For a description of foreign systems and frameworks that may affect the implementation of equivalent measures by the third party, see here. In some cases, and as permitted under the APPI, we may rely on “public interest” as a legal basis, such as fraud detection and loss prevention.
Malaysia. If you have any questions or complaints about this Policy, please contact our DPO at dpo@stripe.com.
Singapore. In this Policy, “applicable law” includes the Personal Data Protection Act 2012 (“PDPA”) (No. 26 of 2012) as amended from time to time. In some cases, and as permitted under the PDPA, we may rely on “deemed consent” as a legal basis. For example, we do so when you voluntarily provide your personal data to us. If you have any questions or complaints about this Policy, please contact our DPO at dpo@stripe.com.
Switzerland. In this Policy, “applicable law” includes the Swiss Federal Act on Data Protection (“FADP”), as revised. To exercise your rights under the FADP, please contact our DPO at dpo@stripe.com. You may also have additional rights under the Swiss-U.S. Data Privacy Framework. Learn More.
Thailand. In this Policy, “applicable law” includes the Personal Data Protection Act 2019 (“PDPA”). If we rely on certain legal bases (such as “legal obligation” or “contractual necessity” and you do not provide us with your Personal Data, we may not be able to lawfully provide you services. If you have any questions or complaints about this Policy, please contact our DPO at dpo@stripe.com. Where required, we have put in place appropriate safeguards for the cross-border transfer of Personal Data from Thailand, including the EU Standard Contractual Clauses as adapted for Thailand data transfers in accordance with the Notification of the Personal Data Protection Committee on Criteria for the Protection of Personal Data Sent or Transferred to a Foreign Country Pursuant to Section 29 of the Personal Data Protection Act, B.E. 2562 B.E. 2566 (2023).
United States. If you are a consumer located in the United States (“US”), we process your personal information in accordance with US federal and state privacy laws. For additional details, please review the information below and see our additional U.S. Privacy Disclosures here. Stripe uses cookies, including advertising cookies, as described in our Cookie Policy.
- Your Rights and Choices. As a US consumer and subject to certain limitations under US privacy laws, you may have choices regarding our use and disclosure of your Personal Data. In addition to the above rights, you may also have the rights listed in this section. Please see our Privacy Center to learn more about data subject rights metrics and learn more about the laws under which these rights may apply.
- Exercising the right to know: You have a right to request additional information about the categories of personal information collected, sold, disclosed, or shared; purposes for which this personal information was collected, sold, or shared; categories of sources of personal information; and categories of third parties with whom we disclosed or shared this personal information.
- Exercising the right to opt-out from a sale or sharing: We do not transfer your personal data to third parties in exchange for payment. However, as noted above, we may provide the data to third party partners, such as advertising partners, analytics providers, and social networks, who assist us in advertising our products and Services to you. Because these third parties may use the data Stripe provides for their own purposes, Stripe's provision of data to these parties may be considered a data “sale” or “sharing” (for behavioral advertising) as those terms are defined under the CCPA and other applicable US privacy laws. You can opt out of targeted advertising and any related data “sales” or “sharing” (for behavioral advertising) here.
- Exercising the right to limit the use or sharing of Sensitive Personal Information: We do not sell or share (for behavioral advertising) Sensitive Personal Information as defined by US privacy laws and have not done so in the past 12 months. Learn more about our collection and use of Sensitive Personal Information over the last 12 months here.
- Profiling with legal or similarly significant effects: In the event that we engage in profiling or automated decision making for which applicable law entitles you to an opt out we will provide you with notice of how to exercise that opt-out right.
- Appeal: If you wish to appeal any of our decisions regarding a rights request under US privacy laws, you may do so by contacting Stripe’s Data Protection Officer (“DPO”) at dpo@stripe.com.
- To submit a request to exercise any of the rights described above, please contact us using the methods described in the Contact Us section below. Please note that rights under some U.S. state laws do not apply to Personal Data we collect, process, and disclose when you act as a consumer to obtain financial products or services from Stripe for personal, family, or household purposes. The federal Gramm-Leach Bliley Act may govern how Stripe shares and protects that data instead. See our US Consumer Privacy Notice below for more information.
- We will verify your request by asking you to send it from the email address associated with your account or requiring you to provide information necessary to verify your identity, including name, address, transaction history, photo identification, and other information associated with your account.
- You may designate, in writing or through a power of attorney, an authorized agent to make requests on your behalf to exercise your rights under the CCPA and other applicable US privacy laws. Your agent may submit a request on your behalf by contacting us using the methods described in the Contact Us section below. We may still require you to directly verify your identity and confirm that you gave the authorized agent permission to submit the request.
Global Privacy Control signals. Stripe honors the Global Privacy Control (GPC) opt-out preference signals. Learn More.
10. US Consumer Privacy Notice
The following Consumer Privacy Notice applies to you if you are an individual who resides in the United States and obtains financial services from Stripe primarily for your own personal, family, or household purposes.
Last updated: January 16, 2025
Las empresas financieras eligen cómo comparten su información personal. La legislación federal otorga a los consumidores el derecho a limitar algunos intercambios de información, pero no todos. La legislación federal también nos exige que le indiquemos cómo recogemos, compartimos y protegemos su información personal. Lea este aviso con atención para entender lo que hacemos. |
Los tipos de información personal que recogemos y compartimos dependen del producto o servicio que usted tenga con nosotros. Esta información puede incluir: • Número de seguridad social • Datos de contacto • Saldos de la cuenta e historial de las transacciones • Información e historial de pagos, transacciones y compras Cuando ya no sea nuestro cliente, seguiremos compartiendo su información tal y como se describe en este aviso.
|
Todas las empresas financieras necesitan compartir la información personal de sus clientes para llevar a cabo su actividad empresarial diaria. En la siguiente sección, enumeramos los motivos por los que las empresas financieras pueden compartir la información personal de sus clientes, los motivos por los que Stripe decide compartirla y si usted puede limitarlo. |
Para nuestros fines comerciales diarios, como procesar sus transacciones, mantener sus cuentas, responder a órdenes judiciales y a investigaciones legales o informar a las oficinas de crédito |
Sí |
No |
Para nuestros fines de marketing: para ofrecerle nuestros productos y Servicios |
Sí |
No |
Para marketing conjunto con otras empresas financieras |
Sí |
No |
Para los fines comerciales diarios de nuestros afiliados: información sobre sus transacciones y experiencias |
Sí |
No |
Para los fines comerciales diarios de nuestros afiliados: información sobre su solvencia económica |
No |
No lo compartimos |
Para que nuestros afiliados se pongan en contacto con usted con fines de marketing |
No |
No lo compartimos |
For nonaffiliates to market to you (for data not collected through Financial Connections). |
Sí |
Sí |
Para que las empresas no afiliadas le contactan con fines de comercialización (por los datos recolectados a través de Financial Connections) |
No |
No lo compartimos |
Inicie sesión en su cuenta de Link en app.link.com/settings y desactive el intercambio de datos desde el menú de Mensajes. Tenga en cuenta lo siguiente: Si usted es un cliente nuevo, podemos empezar a compartir su información 30 días después de la fecha en que enviamos este aviso. Cuando ya no sea nuestro cliente, seguiremos compartiendo su información tal y como se describe en este aviso. Sin embargo, puede contactarnos en cualquier momento para limitar qué compartimos.
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Contáctenos en privacy@stripe.com o visítenos en https://support.link.com. |
Stripe, Inc., Stripe Payments Company y sus afiliados que prestan servicios a los consumidores en EE. UU. |
Con el fin proteger su información personal del acceso no autorizado, la destrucción, la pérdida, la alteración o el uso indebido, utilizamos medidas de seguridad para cumplir con la legislación federal. Estas medidas incluyen protección informática y seguridad de archivos y edificios. Imponemos controles de acceso junto con vigilancia constante para evitar el uso indebido de datos y exigimos a nuestros proveedores de servicios que lleven a cabo pasos similares para proteger su información. |
Recogemos sus datos personales cuando, por ejemplo: • usted abre una cuenta de Link; • pide a Stripe que procese un pago de bienes o servicios; • proporciona información a Stripe sobre su cuenta bancaria utilizando Financial Connections. También recogemos sus datos personales de otras partes, como empresas afiliadas u otras.
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La legislación federal le otorga el derecho a limitar solamente • el uso compartido para los fines comerciales diarios de nuestros afiliados: información sobre su solvencia económica; • a los afiliados al utilizar su información para ponerse en contacto con usted; • el uso compartido de las empresas no afiliadas que le contactan con fines de comercialización. Las leyes estatales y las empresas individuales pueden darle más derechos para limitar los datos que se comparten. Consulte más adelante la sección Otros datos importantes para obtener más información sobre sus derechos conforme a la legislación estatal.
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Sus elecciones se aplicarán a todas las personas de la cuenta. |
Empresas relacionadas por propiedad o control común. Pueden ser empresas financieras y no financieras. • Entre nuestros afiliados se encuentran empresas que trabajan bajo el nombre de Stripe, como Stripe Technology Europe, Ltd. y Stripe Payments UK, Ltd.
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Empresas no relacionadas por propiedad o control común. Pueden ser empresas financieras y no financieras. _• Entre las empresas no afiliadas con las que compartimos datos personales se incluyen proveedores de servicios que realizan servicios o funciones en nuestro nombre, Usuarios empresariales con los que usted elige realizar transacciones, socios con los que compartimos datos para proporcionarle servicios y socios publicitarios, proveedores de análisis y redes sociales, que nos ayudan a publicitar nuestros Servicios.
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Un acuerdo formal entre empresas financieras no afiliadas que comercializan conjuntamente productos o servicios financieros para usted. • Entre nuestros socios de marketing conjunto se incluyen las empresas financieras con las que colaboramos para proporcionarle servicios financieros.
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Vermont: Si la cuenta que tiene con nosotros está asociada a una dirección de facturación de Vermont, no divulgaremos información sobre su solvencia económica a nuestros afiliados y no divulgaremos sus datos personales, información financiera, informe de crédito o información de salud a terceros no afiliados para que se pongan en contacto con usted con fines de marketing, excepto en los casos permitidos por la ley de Vermont, a no ser que usted nos autorice para realizar esas divulgaciones. Para el marketing conjunto, solo divulgaremos su nombre, información de contacto e información sobre sus transacciones. En nuestra Política de privacidad y en nuestro Centro de privacidad puede encontrar más información sobre nuestras políticas de privacidad. California: Si la cuenta que tiene con nosotros está asociada a una dirección de facturación de California, no divulgaremos los Datos personales que recogemos sobre usted excepto en la medida permitida por la legislación de California. Por ejemplo, podemos divulgar sus Datos personales cuando sea necesario para procesar transacciones o proporcionar los productos y servicios que usted solicite, según sus instrucciones, cuando se requiera para el control de riesgos de la institución y para protegerse frente al fraude, el robo de identidad y las transacciones no autorizadas.
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